Official group site of the world's first hotel with robots, Henn na Hotel

Henn na Hotel

To match points with customers, please ensure that you accurately enter the name and email address used for membership registration. In the following cases, we will cancel the exchange procedure.

The information you entered is inaccurate, or we are unable to match your name and email address with your points.
・If points are less than 1000
・If you apply with provisional points

Thank you very much for using the strange member points of Henn na Hotel.
This page is an exchange application form where you can exchange your points for H.I.S. gift certificates (equivalent to 1,000 yen) in units of 1,000 points.
Please be sure to check your available points before applying.
Please note that it will take a few days from the application to the shipment of the H.I.S. gift certificate.

  • Number of points for voucher exchangeRequired

    Points (in units of 1,000 points)

    * You cannot apply with provisional points.
    Please apply after the points have been granted and are available for use.
    Please log in from here to check your points.

    Due to possible cancellations of reservations, points will be granted starting from the day after checkout and will be available for 10 days.
    *If you apply with provisional points, we will cancel your application.

  • NameRequired

    Last Name
    First Name

    Please enter your name in full-width characters, within 8 characters for both first and last names.

  • Last Name (Kana)
    Name (Kana)

    Please enter your name (in Katakana) within 17 full-width characters for both first and last names.

  • Your AddressRequired

    Please enter the same address as the one listed on your identification document.

    Postal Code Check Postal Code
    -
    Prefecture

    Please enter within 16 full-width characters.

    City, Town, Village, and Address

    Please enter within 16 full-width characters.

    Room number, etc.

    *You can omit the name of the building, etc.
    Please enter within 16 full-width characters.

  • Phone NumberRequired

    Please enter either a landline or a mobile phone number.

  • Email AddressRequired

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