[Important] The reservation system will be changed starting December 22 (Wednesday).

Thank you for always choosing Henn na Hotel.

At Henn na Hotel, in order to further enhance our customers' convenience, we will be changing our internet reservation system starting December 22, 2021 (Wednesday).
Therefore, due to the transition to the new system, we apologize for any inconvenience caused to our current customers and kindly ask for your understanding and cooperation.

1. Regarding the Start Date of the New Internet Accommodation Reservation System
We will be operational from 12:00 PM on Wednesday, December 22, 2021.
Please note that the internet accommodation reservation system (old system) will no longer be available.

2. Regarding Membership Registration Information (Request for Password Reset in the New System)
The registration information of customers who registered in the old system will be transferred to the new system, but you will not be able to use the password registered in the old system.
After switching to the new system on Wednesday, December 22, 2021,you will need to reset your password upon your first login.</b>
We apologize for the inconvenience, but please reset your password upon your first login.
Password changes will be possible after 12:00 PM on December 22, 2021 (Wednesday).
* Please note that the personal information you provide will be handled in accordance with our company's privacy policy.

3. About Your Reservation (For Customers Using the Old System)
▼ Customers with Reservations for Stays on or After December 22, 2021 (Wednesday) ▼
Reservations made through the old system for stays on or after December 22, 2021 (Wednesday) will remain valid, so you can proceed with your stay as planned.
▼For customers who check or cancel reservations after 12:00 PM on Wednesday, December 22, 2021▼
For confirmation or cancellation of stays booked with the old system before 12:00 PM on Wednesday, December 22, 2021, please use the old system.</span>
Please note that reservations made with the old system cannot be confirmed on the new system's screen. Thank you for your understanding.

[Login to the old system here]
https://advance.reservation.jp/hnh/stay_pc/rsv/cnf_rsv_ent.aspx?lang=en-US

▼Customers who make changes after 12:00 PM on December 22, 2021 (Wednesday)▼
We cannot accept changes to reservations made before 12:00 PM on December 22, 2021 (Wednesday). Please cancel your reservation made through the old system and make a new reservation through the new system. Alternatively, please contact each hotel directly regarding your reservation.

▼From December 20 to December 22, customers making new reservations before 12 PM▼
Please note that points cannot be used for new reservations.

4. About New Member Registration and Changes to Member Information
Due to system migration, we will temporarily suspend operations on Sunday, December 19, 2021.
We will resume reception with a new system starting December 22, 2021 (Wednesday).

We apologize for the inconvenience and kindly ask for your understanding and cooperation.

Henn na Hotel Fukuoka Hakata Manager