The check-in method has changed

Thank you very much for your continued patronage of Henn na Hotel Maihama Tokyo Bay.

Currently, a serious error has occurred in some of the check-in machines, so check-in assistance is being provided by dinosaur robots and staff members.

We sincerely apologize for the inconvenience and kindly ask for your understanding.

The check-in procedure is as follows.

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Guests who have booked with local payment

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A dinosaur robot will assist you with the check-in process.

Guests with advance payment reservations

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During busy times only, staff will assist you with the check-in process.
Please complete the check-in process at the counter in front of the black sofa in the lobby on the 1st floor.
If the staff is unavailable, please call extension "9".

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We apologize for the inconvenience and sincerely appreciate your understanding.

Henn na Hotel Maihama Tokyo Bay