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Information on COVID-19 Prevention Measures
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■Employee Preventive Measures
We implement basic preventive measures such as employee gargling, hand washing, disinfection using agents, and wearing masks.
・Temperature checks are conducted for employees upon arrival, and they fill out a health management sheet.
■Measures for the Front Desk, Lobby, and Shared Areas within the Facility
・Contactless check-in and check-out with employees is available (※).
・Hand sanitizer is provided at the hotel entrance and front desk.
We regularly disinfect contact points that multiple people touch (touch panels, payment machines, door knobs, phones, elevator buttons, vending machines, game machines, etc.). (Available 24 hours)
(*) Upon your arrival, temperature checks will be conducted face-to-face by staff wearing masks. Thank you for your understanding.
■Measures in Guest Rooms
- We will ensure thorough ventilation during cleaning.
We will focus on disinfecting contact points that multiple people touch (such as light switches, doorknobs, remote controls, etc.).
We have introduced individually packaged paper cups in place of the melamine cups in the bathroom and the mugs set up in the bedroom.
■Measures in the Restaurant
・We have installed disinfectant for customer use in the restaurant.
・Tables, seats, etc. are regularly disinfected using disinfectant solution.
・We kindly ask that you wear a mask when not eating and refrain from loud conversations.
Except for some restaurants, meals are served in a one-plate or cafeteria style rather than a buffet.
[Request to Customers Regarding Infection Prevention Measures]
・We kindly ask for your cooperation with the temperature check upon arrival.
We ask that you use the hand sanitizer provided in the hotel and wear a mask.
If symptoms such as fever, cough, or sore throat are confirmed, we may ask you to follow the instructions from the health department or medical institutions, and to remain in your room or refrain from going out.
・There may be restrictions on the number of people and time limits in shared facilities such as dining areas and large public baths.
GoTo Please check the official website of the Go To Travel Bureau for the latest information on the travel campaign.
Go To Travel site for travelers (Go To Travel Bureau official site) (Please note that various conditions may change)