Accommodation Terms

Scope of Application

1. 1. The accommodation contract and related agreements concluded between our hotel and guests shall be governed by the provisions of these terms and conditions, and for matters not specified in these terms, shall be governed by laws or generally established customs.
2. 2. When our hotel agrees to special provisions within the limits of laws and customs, those special provisions shall take precedence over the provisions of the previous section.

Application for Accommodation Contract

1. 1. Those who wish to apply for a lodging contract at our hotel must provide the following information to the hotel.
2. 1. (1) Guest's name, address, age, gender, nationality, and occupation
   2. (2) Stay Date and Expected Arrival Time
   3. (3) Accommodation Charges (In principle, based on the Basic Accommodation Rates in Appendix 1)
   4. (4) If staying with only guests under 18 years old, submission of a consent form signed by a legal guardian is required.
   5. (5) If a guest is under 15 years old, they must be accompanied by a guardian.
   6. (6) Other matters deemed necessary by our hotel
3. 2. Those who have made a reservation must immediately submit the guest list containing the guest's name, address, phone number, etc., when requested by the hotel, even after the accommodation contract has been established.
4. 3. Our hotel may call the contact number provided by the guest on any day prior to the scheduled stay to confirm the reservation.
5. 4. If a guest requests to extend their stay beyond the accommodation date specified in the previous section, item 2, the hotel will treat the request as a new accommodation contract application at the time the request is made.

Establishment of Accommodation Contract

1. 1. The accommodation contract is established when our hotel accepts the application in the preceding clause. However, this does not apply if the applicant cannot prove that the hotel accepted the application, or if the hotel proves that it did not accept the application.
2. 2. If our hotel presents incorrect accommodation rates on our website or provides incorrect accommodation rates over the phone, and a reservation is made based on those rates which we accept, if those rates are significantly lower than the rates for surrounding dates, the accommodation contract will be considered invalid due to a mistake under civil law, unless there is a display or notice indicating that the rates are low for reasons such as "limited," "special," or "campaign." We will promptly notify you of this.
3. 3. When the accommodation contract is concluded pursuant to the provisions of Paragraph 1, you shall pay the deposit specified by the hotel, up to the basic accommodation fee for the accommodation period, by the date designated by the hotel.
4. 4. The application fee will first be applied to the accommodation fee that the guest ultimately must pay. If circumstances arise where the provisions of Articles 6 and 17 apply, it will be applied in the order of penalty fees followed by compensation fees. Any remaining balance will be refunded at the time of payment according to the provisions of Article 11.
5. 5. If the application fee specified in Section 3 is not paid by the date designated by the hotel in accordance with the provisions of that section, the accommodation contract will lose its effectiveness. However, this applies only if the hotel has notified the guest of the payment deadline for the application fee.

Special provision that no deposit payment is required

1. 1. Notwithstanding the provisions of Article 3 of the preceding section, our hotel may agree to special provisions that do not require the payment of the application fee after the contract is established.
2. 2. When accepting the application for the accommodation contract, if our hotel does not request the payment of the application fee as stated in the previous article, Section 3, and does not specify the payment due date for the application fee, it will be treated as having agreed to the special provisions of the previous section.

Refusal of Accommodation Contract Conclusion

Our hotel may refuse to enter into a lodging contract in the following cases.

1. (1) When the accommodation application does not comply with these terms and conditions.
2. (2) When there are no available rooms due to full occupancy.
3. (3) When it is recognized that a person intending to stay may engage in acts that violate laws, public order, or good morals in relation to the stay.
4. (4) When a guest attempting to stay is recognized to potentially disturb the peaceful order within the hotel by making unreasonable complaints or demands without rational grounds.
5. (5) When it is recognized that the person intending to stay falls under either (i) or (ii) below.
   • 1. When they are designated organized crime groups and designated organized crime group members as stipulated in the Act on Prevention of Unjust Acts by Organized Crime Group Members (enforced on March 1, 1992), or when they are related parties, quasi-organized crime group members, or other antisocial forces.
   • When it is a corporation or other organization controlled by organized crime or members of organized crime.
   • A corporation that has among its executives individuals who correspond to organized crime members.
   • 2. Anti-social organizations, members of anti-social organizations, and their affiliates.
6. (6) When a guest attempting to stay causes significant disturbance to other guests.
7. (7) When it is clearly recognized that the person attempting to stay is infected with a contagious disease.
8. (8) When a guest who intends to stay causes disturbance to other guests during their stay by loud singing, noise, dancing, music, or similar behavior.
9. (9) When it is clearly recognized that the person intending to stay has no ability to pay.
10. (10) When a person attempting to stay is deemed suspicious in behavior.
11. (11) When violent demands are made regarding accommodation, or when requests exceed a reasonable scope of burden.
12. (12) When accommodation cannot be provided due to natural disasters, facility malfunctions, or other unavoidable reasons.
13. (13) When a guest attempting to stay is heavily intoxicated and is deemed likely to cause significant disturbance to other guests, or when a guest behaves in a manner that causes significant disturbance to other guests.
14. (14) When the person who made the accommodation reservation concealed their commercial purpose in the application.

Guest's Right to Cancel Contract

1. 1. Guests can request to cancel their accommodation contract with the hotel.
2. 2. If the guest cancels all or part of the accommodation contract (except when the hotel has specified the payment deadline for the application fee according to Article 3, Paragraph 3, and requested payment, and the guest cancels the accommodation contract before making the payment), the hotel will charge a cancellation fee as listed in Appendix 2. However, if the hotel agrees to the special provisions in Article 4, Paragraph 1, the obligation to pay the cancellation fee upon the guest's cancellation will apply only if the hotel has notified the guest of this obligation when agreeing to the special provisions.
3. 3. If guests do not contact us and have not arrived by 24:00 on the day of their reservation, the accommodation contract may be considered canceled by the guest and processed accordingly.

Right to Terminate Contract at Our Hotel

1. 1. Our hotel may cancel the accommodation contract in the following cases.
   • (1) When it is recognized that a guest may engage in acts that violate laws, public order, or good morals in relation to their stay, or when it is recognized that such acts have been committed.
   • (2) When a guest is recognized to be disturbing the peaceful order within the hotel by making complaints or demands without reasonable grounds inside the hotel.
   • (3) When it is recognized that the guest falls under any of the following items from (a) to (d)
     • i. Organized crime groups, members of organized crime groups, quasi-members of organized crime groups, or individuals related to organized crime groups and other antisocial forces.
     • When it is a corporation or other organization controlled by organized crime or members of organized crime.
     • A corporation that has among its executives individuals who correspond to organized crime members.
   • (4) When a guest behaves in a way that causes significant inconvenience to other guests.
   • (5) When it is clearly recognized that the guest is a carrier of an infectious disease.
   • (6) When violent demands are made regarding accommodation, or when requests exceed a reasonable scope of burden.
   • (7) When accommodation cannot be provided due to reasons caused by natural disasters or other force majeure events.
   • (8) When a person attempting to stay is heavily intoxicated or the like, and it is recognized that there is a risk of causing significant inconvenience to other guests. Or when a guest behaves in a manner that causes significant inconvenience to other guests.
   • (9) Smoking outside designated areas, tampering with fire safety equipment, or otherwise failing to comply with the prohibited actions outlined in these Terms of Use.
   • (10) When it becomes clear that the provisions of Article 5, Item 11 apply after the accommodation contract has been established.
   • (11) When the person who made the accommodation application does not immediately respond to the hotel's request based on Article 2, Paragraph 2.
2. 2. When our hotel cancels the accommodation contract based on the provisions of the preceding paragraph, if the reason for cancellation is due to item 7 of the preceding paragraph, the fees for accommodation services not yet provided to the guest will be refunded. For other reasons for cancellation, the fees for accommodation services not yet provided will be charged as a penalty fee and will not be refunded.

Accommodation Registration

• 1. Guests are required to register the following information at the hotel front desk on the day of their stay.
  1. (1) Guest's name, age, gender, address, and occupation
  2. (2) For foreigners, nationality, passport number, place of entry, and date of entry
  3. (3) Confirm and make a copy of the passport
  4. (4) Departure Date and Scheduled Departure Time
  5. (5) Other matters deemed necessary by our hotel
• 2. When a guest intends to pay the fees specified in Article 11 using a credit card or other currency substitutes recognized by our hotel, they must present them in advance at the time of registration mentioned in the previous paragraph.

Room Usage Time

1. 1. Guests may use the hotel rooms from 3:00 PM to 11:00 AM the following day. However, for consecutive stays, guests may use the rooms all day except on the arrival and departure dates.
2. 2. Our hotel may accommodate the use of guest rooms outside the hours specified in the previous section, regardless of the provisions of that section. In this case, we will charge the additional fees listed below.
   • (1) From checkout time until 1:00 PM, 1,500 yen (tax included) per hour
   • (2) After 1:00 PM, in addition to the additional charges mentioned above, a one-night room charge for the checkout date will apply

Compliance with Terms of Use

Guests are required to follow the "Rules of Use" specified in these terms while on the hotel premises.

Payment of Fees

1. 1. The breakdown of accommodation charges payable by guests and the method of calculation are as specified in Appendix 1.
2. 2. Payment for the accommodation charges mentioned in the previous section shall be made at the front desk in Japanese currency or by credit card or other methods approved by the hotel, either at the time of the guest's check-in or when requested by the hotel.
3. 3. Once the hotel provides a guest room to the guest and it becomes available for use, the accommodation fee will still be charged even if the guest chooses not to stay.

Our Hotel's Responsibility

1. 1. Our hotel will compensate for any damages caused to guests due to the fulfillment of the accommodation contract and related agreements, or due to their non-fulfillment. However, this does not apply if the damages are not attributable to our hotel.
2. 2. The hotel's responsibility for accommodation begins when the guest registers at the hotel's front desk and ends when the guest opens the guest room to depart.
3. 3. Our hotel is enrolled in inn liability insurance to respond to emergencies such as fires.

Handling when the contracted guest room cannot be provided

1. 1. If our hotel is unable to provide the contracted guest room to the guest, we will, with the guest's consent, arrange for another accommodation under similar conditions as much as possible.
2. 2. In the event that our hotel is unable to arrange for other accommodations despite the provisions of the previous section, we will pay the guest a compensation equivalent to the penalty amount, which will be applied to the damages. However, if the inability to provide a room is not due to any fault of our hotel, we will not pay any compensation.

Handling of Deposited Items

1. 1. We do not accept cash, valuables, artworks, antiques, fragile items, liquids, perishable goods, or similar items for safekeeping.
2. 2. In the event of damage, loss, or destruction of items entrusted to the front desk by guests, the hotel will compensate for the damage except in cases of force majeure. However, if the hotel requests the guest to declare the type and value of the items and the guest fails to do so, the hotel will compensate for the damage up to a limit of 30,000 yen (tax included).
3. 3. For items, valuables, and cash brought into the hotel by guests that were not deposited at the front desk, if loss, damage, or destruction occurs due to reasons attributable to the hotel, the hotel will compensate for the damage. However, for items whose type and value were not declared in advance by the guest, compensation will be limited to 30,000 yen (including tax), except in cases of intentional or gross negligence by the hotel.
4. 4. Damage or dents to luggage left at the front desk by guests are not covered by the warranty.

Storage of guests' luggage or personal belongings

1. 1. If a guest's luggage arrives at the hotel prior to their stay, the hotel will responsibly store it only if prior consent has been given, and will hand it over to the guest at the front desk upon check-in.
2. 2. After a guest has checked out, if the guest's luggage or personal belongings are left behind at the hotel and the owner is identified, the hotel will contact the owner and seek their instructions. However, if there are no instructions from the owner or the owner cannot be identified, the items will be handled as follows within the scope permitted by law.
   1. (1) Cash and valuables: After being kept at our hotel for 7 days including the day of discovery, they will be handed over to the nearest police station.
   2. (2) Fresh food items: Regardless of price or expiration date, they will be disposed of on the day they are found.
   3. (3) Other items: We will dispose of them after keeping them at our hotel for 14 days, including the date of discovery.
3. 3. Our hotel may inspect the contents of any forgotten luggage or personal belongings as necessary to appropriately handle them according to the nature of the items. If needed, we may return the items to their owner or process them in accordance with the preceding clause. Guests may not object to this procedure.
4. 4. The hotel's responsibility for the storage of guests' luggage or personal belongings in the cases of Paragraph 1 and Paragraph 2 shall be in accordance with the provisions of Article 1, Paragraph 1 in the case of Paragraph 1, and in accordance with the provisions of Article 1, Paragraph 2 in the case of the preceding paragraph.

Parking Responsibility

If guests use the parking lot of our hotel, regardless of whether they leave their vehicle keys with us, the hotel only provides a space for parking and does not assume responsibility for the management of the vehicle. However, if damage occurs due to the hotel's intentional actions or negligence while managing the parking lot, the hotel will be responsible for compensation.

Guest Responsibility

• 1. If the hotel suffers damage due to the intentional or negligent actions of a guest, that guest shall compensate the hotel for the damages.
• 2. Guests must promptly inform the hotel if they recognize that the accommodation services provided differ from those stipulated in the accommodation contract, in order to smoothly receive the accommodation services based on the contract.
• 3. Smoking is prohibited throughout the hotel facilities (except in designated smoking areas). If smoking is confirmed in guest rooms or within the facilities, cleaning fees for the room due to smoking and compensation for room sales suspension will be charged as specified in Appendix 3.

Disclaimer

When using computer communications from within our hotel, it will be done at the customer's own risk. The hotel will not be liable for any damages incurred by users due to service interruptions caused by system failures or other reasons during the use of computer communications. Additionally, if any damages occur to the hotel or third parties due to actions deemed inappropriate by the hotel during the use of computer communications, the customer will be required to compensate for those damages.

Refusal of Continued Use

We may refuse to continue your use of our hotel in the following cases.

• (1) When there has been an undesirable act against our hotel, or when it is recognized that there is a risk of such an act being carried out.
• (2) When these terms are violated (including cases where the hotel determines there is a risk of violation).

Jurisdiction and Governing Law

Disputes regarding the accommodation contract between our hotel and guests shall be governed by Japanese law, and the Tokyo Summary Court or the Tokyo District Court shall have exclusive jurisdiction.

Notes

The basic accommodation fee is based on the rates displayed on our hotel's website and other platforms.
There are no child rates.

(Note) For groups of more than 100 people, a separate contract will be concluded.
1. % is the penalty rate based on the basic accommodation fee.
2. In the case of shortening the number of consecutive reservation days or reducing the number of expected guests, if the applicable shortening falls within the penalty period, a penalty fee will be charged proportionally according to the applicable penalty rate.
3. Special plans and advance payment plans are subject to separate regulations.

(Note) The number of days rooms are not sold will be the days when sales were actually withheld at the discretion of the hotel. However, the maximum limit is 10 days.

In order to ensure a safe and comfortable experience for our guests, we have established the following usage rules based on Article 10 of the accommodation agreement. We kindly ask for your cooperation. If these rules are not followed, we may have to refuse accommodation and the use of hotel facilities in accordance with Article 7, Section 1 of the accommodation agreement, and you may be required to bear any damages incurred by the hotel. We ask for your special attention to this matter.

■Things to Keep in Mind for Safety and Disaster Prevention

• (1) Please ensure that the door is locked when you leave your room during your stay (our hotel has automatic locking). Especially when you are in the room, particularly at night, please use the internal lock and door hook.
• (2) The evacuation route map from the guest room is displayed on the inside of each guest room door, so please check it.
• (3) When there is a visitor, please do not open the door carelessly. Either open the door while keeping the door hook engaged or check with the door scope. If you suspect that the visitor may be suspicious, please contact the front desk immediately.
• (4) Please refrain from meeting visitors in the guest room.
• (5) Please do not use the guest room for purposes other than accommodation without permission.
• (6) If you are staying without an adult under 18 years old, a consent form signed by a guardian is required.
• (7) If a guest is under 15 years old, a guardian must accompany them.
• (8) Please do not use heating appliances, cooking devices, or electrical appliances such as irons that are not designated by the hotel inside the guest rooms.
• (9) The entire building, including guest rooms and the lobby, is non-smoking. Please do not smoke outside the designated areas outside the building.
• (10) Please do not use items that may cause fire such as fireworks, incense, incense sticks, candles, or items with strong odors.

■About Valuables

Please use the safety deposit box installed in your room for storing cash and valuables.

■ About Payment

We do not cover expenses such as tickets for airplanes, trains, and sightseeing buses, taxi fares, postage, or shipping of luggage.

■ The following items are not allowed to be brought into our hotel facilities.

• (1) Animals and pets. (Excluding assistance dogs)
  　　 Please inform us in advance if you are visiting with an assistance dog.
• (2) Poisonous substances, harmful toxic chemicals, and items that emit significantly bad odors or fumes.
• (3) Firearms, swords, gambling tools, and other items prohibited by law.
• (4) Explosives, volatile oils, and other materials that are explosive, flammable, or easily ignitable.
• (5) Noisy items.
• (6) Other items recognized as threats to the safety of other guests

■ The following activities are prohibited within our hotel facilities.

• (1) Acts that violate criminal laws, such as gambling and other acts that disrupt public order.
• (2) Acts of political activities, election activities, and religious activities.
• (3) Acts of selling goods, advertising, donations, signatures, etc.
• (4) Unauthorized filming and recording by any devices such as cameras and videos for business purposes.
• (5) The act of bringing food and beverages into the restaurant and consuming them.
• (6) Bringing ingredients into the restaurant and requesting employees to cook them. (Regardless of whether it is paid or free)
• (7) No loud behavior or actions causing disturbance within the facility, or any acts that inconvenience or cause discomfort to others.
• (8) Use of the provided room wear and slippers outside of the guest room.
• (9) Please do not order takeout from outside the hotel.
• (10) Other acts that may hinder safety and hygiene within the hotel.