[Kyoto Charm Rediscovery Project] Information regarding nationwide support reservations *Updated on 10/16

Thank you for your continued patronage of Henn na Hotel Kyoto.

This is information about the National Travel Support Discount.

From October 11, 2022 (Tuesday) to December 20, 2022 (Tuesday)
*Accommodation only until check-out on December 21, 2022 (Wednesday)

◆Eligible Persons◆
Residents of Japan

*Proof of residence in Japan must be confirmed by identification.
* A history of three vaccinations for the novel coronavirus or confirmation of a negative test result is required.

◆Implementation Details◆
A subsidy of 40% will be applied to the accommodation fee (including tax).

* The maximum subsidy amount per person per night is 5,000 yen.
* Activity fees and transportation costs not included in the travel package are not eligible.
※The accommodation fee (including tax) is not applicable if it is less than 5,000 yen on weekdays and less than 2,000 yen on holidays.

The accommodation fee per person per night is calculated by subtracting any applicable subsidies from the total accommodation fee for all guests, divided by the total number of guests, divided by the number of nights.

Customers who wish to see the details of the National Discount can visit the official website of the Kyoto Charm Rediscovery Projecthere

◆To customers who have already made a reservation on the official site◆

Thank you very much for your reservation at Henn na Hotel Kyoto Hachijo-guchi.

October 14, it has been decided that reservations for nationwide support on the official website will begin.
We apologize for the long wait.

We sincerely apologize, but for the plan you reserved prior to this,
the national support discount is [not applicable].

If you would like to apply for the National Support Discount, please cancel your current reservation once and
make a new reservation that applies the National Support Discount.
* Please note that due to the reservation status of other guests, it may not be possible to rebook your reservation.

◆For customers who have made reservations on other sites and for those who will make reservations in the future◆

Please check the latest information from each booking site.

The main site is listed below.

Jalan

Rakuten

Ikkyu

Rurubu

◆For customers applying for the special plan of the Day and Stay Campaign◆

Regarding the Nichi-Toma campaign plan, the price adjustments have been completed.
This campaign can be combined with other campaigns, including the national travel support. However, in implementing the national travel support, the Japan Tourism Agency has notified the prefectures that
"it is required that the actual burden does not fall below 0 yen."

In conjunction with that, we have made adjustments to the sales prices.
If you would like to apply the national travel support discount, please make your reservation again on the official website.
Due to the increase in sales prices, for customers who do not apply the national travel support discount,
we will respond with the same reservation.
We apologize for the inconvenience to customers who have made reservations through sources other than the official site. Due to the overwhelming number of bookings, we are currently only selling through the official site.
Please cancel your current reservation and rebook through the official site.

Also, regarding the plan where the actual burden is below 0 yen,
please understand that it is not eligible for the national travel support discount.

If you have any questions, please contact us at the email address below.
info-hachijoguchi@hennnahotel.com
(Please include your name and reservation number.)

Frequently Asked Questions

Q: What is the National Travel Support?
A: The "National Travel Support" is a tourism demand stimulation measure implemented by the government targeting the entire country. A discount of 40% of the travel cost will be applied. (The maximum discount amount per person per night is 5,000 yen, and for travel packages including transportation, it is 8,000 yen.)
Additionally, coupon vouchers that can be used locally (3,000 yen on weekdays and 1,000 yen on holidays) will be provided at check-in at the accommodation. 　

Q: How much can I save with the National Travel Support?
A: The support level for the national travel assistance program is announced as follows. Discount amount: 40% Maximum discount amount (per person per night): 5,000 yen *For travel packages with transportation 8,000 yen
Regional coupon (per person per night): 3,000 yen on weekdays, 1,000 yen on holidays 　

Q: What services are eligible for discounts under the National Travel Support program?
A: The "Discount Application" applies to domestic stays and domestic tours (airfare + accommodation / airfare + accommodation + rental car). Additional meals not included in the accommodation plan and additional payments made on the premises are not eligible.
Additionally, we do not offer JR and Shinkansen package tours hosted by our hotel. 　

Q: How can I receive the discount for the National Travel Support program?
A: To apply a discount of up to 40% on travel expenses through the National Travel Support program, you must meet the eligibility requirements and check the box for "Apply National Travel Support Discount" on the official site reservation screen.

Q: Please provide specific information about the documents required for identity verification and residence verification.
A: For documents required for identity verification and residence verification, please check the requirements of your prefecture. [Examples of documents required for identity verification and residence verification]
My Number Card, driver's license, driving history certificate, passport, residence card, special permanent resident certificate, documents proving possession of national qualifications such as marine engineer license, disability certificate and other welfare certificates, seaman's book, war injury and sickness certificate, identification documents issued by national or local government agencies, etc.

Q: What happens to the regional coupon if I partially cancel my trip (such as reducing my stay) after receiving it?
A: If there is a change in your stay details (e.g., shortening the length of stay) after check-in, and the number of regional coupons granted decreases, please be sure to return the unused regional coupons to the accommodation where you received them.

Q: Will already booked trips be eligible for the national travel support discount?
A: Reservations made before the nationwide support response will be excluded. You will need to rebook your reservation.

Q: What happens if I do not meet the criteria for "vaccination history and test result verification" at hotel check-in?
A: You will need to make a new reservation under a plan that is not eligible for discounts and does not offer same-day discounts.

Q: What happens if a companion does not meet the criteria for "vaccination history or test result confirmation" in a reservation for multiple people?
Only those who do not meet the criteria for "confirmation of vaccination history and test results" will be excluded from the discount.

Q: What is the difference between the National Travel Support and the Prefectural Discount?
A: The differences between the National Travel Support and the Prefectural Discount are as follows.
■Eligible Destinations
Nationwide Travel Support: Nationwide (prefectures that do not wish to participate are excluded)
Resident Discount: Only within the implementing prefecture
■Eligible Participants
Nationwide Travel Support: Residents of all prefectures
Resident Discount: Residents of the implementing prefecture or neighboring prefectures
■Discount Rate
Nationwide Travel Support: 40%
Resident Discount: Up to 50%
■Maximum Discount Amount (per person per night)
Nationwide Travel Support: 8,000 yen for travel products with transportation, 5,000 yen for others
Resident Discount: 5,000 yen
■Coupon (per person per night)
Nationwide Travel Support: 3,000 yen on weekdays, 1,000 yen on holidays
Resident Discount: Up to 2,000 yen

Q: What about extending my stay or late check-out?
A: Additional stays not included in your reservation will be treated as a separate booking and will not be eligible for discounts. Additionally, late check-outs and any additional purchases made on-site that are not included in the accommodation plan, as well as paid rental equipment, will not be eligible for discounts.

Q: About the Advance Delivery of Coupons
A: This will be provided after check-in.