Our efforts regarding the hygiene of the facility

Dear Valued Guests

 

Thank you very much for your continued patronage of Henn na Hotel Osaka Shinsaibashi.
At our hotel, in consideration of the health and safety of our guests and hotel staff, we are implementing the following preventive measures to prevent the spread of infections such as the novel coronavirus.

Preventive measures for the entire Henn na Hotel group can be found here

Please check it together.

Enhanced Sanitation Standards
<Front Lobby, Measures in Shared Areas of the Facility>
• Robot check-in and check-out without face-to-face interaction with employees is available.
•Hand sanitizer is available at the hotel entrance and front desk.
• Frequently disinfect contact points that multiple people touch (touch panels, payment machines, door knobs, phones, elevator buttons, vending machines, etc.) regularly. (Available 24 hours)
• The front entrance and windows are unlocked for ventilation.

<Measures in Guest Rooms>
• We will ensure thorough ventilation during cleaning.
• We are focusing on disinfecting contact points that multiple people touch (such as light switches, doorknobs, and remote controls).
•Instead of melamine cups in the bathroom and mugs placed in the bedroom, we have introduced individually packaged paper cups.
•All rooms are equipped with air purifiers.

<Measures in the Restaurant>
• We have placed hand sanitizer for customer use at the restaurant entrance, and we kindly ask that you sanitize your hands upon entering.
• Contact areas (toilets, waiting seats, cashiers, etc.) are regularly disinfected using disinfectant solution.
We also perform disinfection of tables and seats between guests until the next customer is guided to their table.
•We kindly ask that you wear a mask except while eating and refrain from speaking loudly.
• Breakfast is provided in a bento box style instead of a buffet.
• We are maintaining social distance by reducing the number of seats.

<Employee Preventive Measures>
• Basic preventive measures are being implemented, such as gargling, hand washing, disinfection using agents, and wearing masks.
• We conduct temperature checks for employees upon arrival and have them fill out a health management sheet.

  

 

[Request to Customers Regarding Infection Prevention Measures]
•We kindly ask for your cooperation in temperature checks upon arrival.
• We ask that you use the hand sanitizer provided in the hotel and wear a mask.
• If symptoms such as fever, cough, or sore throat are confirmed, we may ask you to follow the instructions from the health department or medical institutions and refrain from leaving your room or going outside.
• There may be restrictions on the number of people and time limits in dining and shared facilities.  

 

 

We kindly ask for your understanding and cooperation.

 

 

Henn na Hotel Osaka Shinsaibashi